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Care and Support Empowered by AI
Intelligent care starts with understanding.
At i-P, we use artificial intelligence not as a trend, but as a tool that empowers people, streamlines operations, and enhances outcomes.
Through our AI-powered ecosystem led by Lisi, aged care, disability, and home care providers can automate, predict, and personalise every aspect of their service delivery, making care smarter, faster, and more human.
Intelligent Care through the Power of Lisi
Artificial intelligence in care is not about replacing people. It is about amplifying their ability to deliver better outcomes.
Lisi is i-P’s AI-driven platform designed to bring automation, communication, and intelligence into every care environment.
Built for aged care, disability, and home care providers, it transforms everyday data and workflows into insight, prediction, and personalised action.
Through Lisi, care teams gain a central digital assistant that helps manage communication, reporting, compliance, and decision-making , all in one unified ecosystem.
It learns from each organisation’s data patterns, adapts to evolving care needs, and supports managers and teams with summarised insights, automated documentation, and proactive alerts.
Lisi is compliant with ISO 42001 (AI Management System), making Innovation Philosophy the first in Australia’s Aged Care and NDIS sectors to achieve this. It is also aligned with the Australian AI Ethics Principles and developed in accordance with the EU Artificial Intelligence Act.
Lisi is not a single product. It is the foundation for a family of intelligent applications that work across different areas of care delivery.
Intelligent Applications Powered by Lisi
AgedCareAI
Lisi for Aged Care
AgedCareAI represents i-P’s commitment to transforming the aged care industry through artificial intelligence and automation.
It is an advanced platform designed to help aged care providers simplify operations, improve care quality, and ensure compliance with evolving standards.
Built for both residential and community care environments, AgedCareAI integrates predictive analytics, automated reporting, and smart workflow coordination to give managers a clear, real-time view of their organisation.
It reduces administrative workload, enhances communication across teams, and allows providers to focus more on care and less on paperwork.
Developed in collaboration with aged care professionals, AgedCareAI adapts to each organisation’s needs — becoming a trusted partner that drives efficiency, transparency, and better outcomes for residents and staff alike.
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Lisi for Disability Care
Smart Data Automation for Disability and NDIS Providers
Lisi for Disability Care supports providers that work with NDIS and disability services, where complex reporting and compliance requirements often create inefficiencies.
By integrating data from service records, participant profiles, and scheduling tools, it automates repetitive administrative tasks and ensures audit-ready documentation.
Its adaptive intelligence learns from usage patterns, identifies bottlenecks, and helps maintain both service consistency and regulatory compliance.
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Why it matters:
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Reduces administrative burden for frontline staff
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Improves accuracy in participant and funding records
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Provides predictive insights for service planning and reporting
Lisi for Home Care
Personalised Automation for Home and Community Care
Lisi for Home Care brings the intelligence of Lisi to home-based care environments.
It helps providers coordinate care schedules, track performance, and predict client needs before issues arise.
With AI-powered automation for rostering, client communication, and service tracking, it ensures efficiency without losing the human connection.
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Core benefits:
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Automated scheduling and reporting
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Real-time updates between office and field staff
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Predictive insights for better planning and risk prevention
Lisi for Disability Care
Smart Data Automation for Disability and NDIS Providers
Lisi for Disability Care supports providers that work with NDIS and disability services, where complex reporting and compliance requirements often create inefficiencies.
By integrating data from service records, participant profiles, and scheduling tools, it automates repetitive administrative tasks and ensures audit-ready documentation.
Its adaptive intelligence learns from usage patterns, identifies bottlenecks, and helps maintain both service consistency and regulatory compliance.
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Why it matters:
-
Reduces administrative burden for frontline staff
-
Improves accuracy in participant and funding records
-
Provides predictive insights for service planning and reporting
Lisi for Home Care
Personalised Automation for Home and Community Care
Lisi for Home Care brings the intelligence of Lisi to home-based care environments.
It helps providers coordinate care schedules, track performance, and predict client needs before issues arise.
With AI-powered automation for rostering, client communication, and service tracking, it ensures efficiency without losing the human connection.
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Core benefits:
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Automated scheduling and reporting
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Real-time updates between office and field staff
-
Predictive insights for better planning and risk prevention
Stema
Managing Additional Services with Clarity and Control
Stema is an intelligent application built on the Lisi framework that helps aged care providers manage Additional Services with transparency and efficiency.
It automates service delivery, billing, and reporting, giving managers full visibility over every billable item and reducing administrative effort.
Residents and families enjoy clear communication about the services they receive, while providers maintain compliance and trust through accurate and auditable records.
Stema turns a complex process into a seamless and transparent experience, supporting i-P’s mission to combine intelligence, accountability, and human care.
Responsible AI and Governance
At i-P, responsible innovation is the foundation of everything we do.
Our first version of Lisi, launched in February 2023, was the first AI-powered software solution created specifically for aged and disability care in Australia.
It was publicly presented for the first time at ACCPA (Adelaide) on 25 October 2023, marking the beginning of a new era in intelligent care technology.
Since then, i-P has continued to lead with governance and trust.
Our AI Management System is certified conforming to ISO/IEC 42001:2023, integrating best practices and controls from ISO/IEC 27001, ISO/IEC 27701, ISO/IEC 31000, and ISO/IEC 38507 to ensure secure, transparent, and risk-managed AI operations.
This framework also aligns with the Australian AI Ethics Principles, the EU AI Act, GDPR, the Australian Privacy Act 1988, and the My Health Records Act 2012, ensuring that every I-P solution is built for trust, safety, and ethical AI use.